Skip to main content

Shipping Policy

Last Updated: September 7, 2025

Order Processing

We care about your privacy. Here’s the short version of how we handle your information:

  • Orders are processed within 2–3 business days after payment is received.
  • Custom or made-to-order items may take longer; estimated processing times will be noted on product pages.
  • Orders are not processed or shipped on weekends or U.S. holidays.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times:
    • Standard Shipping (USPS First Class / Ground Advantage): 3–7 business days
    • Priority Shipping (USPS / UPS / FedEx): 2–4 business days
    • Express Shipping: 1–2 business days (where available)

Delivery delays may occasionally occur due to carrier issues outside our control.

Shipping Locations

  • We currently ship within the United States.
  • International shipping is available on a case-by-case basis; rates and times vary. Please contact us at anythingis@possibyl.com for international orders.

Shipment Confirmation & Tracking

  • You will receive a shipment confirmation email with tracking number once your order has shipped.
  • Tracking information will usually be active within 24 hours.

Shipping Restrictions

  • We cannot ship to P.O. Boxes for oversized items.
  • Certain custom items or metal products may have additional shipping restrictions due to size/weight. These will be noted on product listings.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 7 days of delivery at anythingis@possibyl.com with your order number and photos of the item and packaging. We will work with you to arrange a replacement, exchange, or refund in line with our Refund & Returns Policy.
  • Save all packaging materials and damaged goods before filing a claim.
  • If your package is lost in transit, please contact us. We will open an inquiry with the carrier and provide either a replacement or a refund once the loss is confirmed.

Local Pickup

  • Local pickup is available in Langley, WA by appointment. Select “Local Pickup” at checkout to avoid shipping fees.
  • Local delivery may be arranged within Whidbey Island — please contact us before ordering.

Contact Information

Possibyl Design and Laser Works

Email: anythingis@possibyl.com

Website: https://www.possibyl.com